[HCM] Key Account Food Service
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Ho Chi Minh (District 7)
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Experienced (Non - Manager)
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Permanent
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Bachelor
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1 - 3 Years
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Negotiable
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Food & Beverage (F&B), Sales / Business Development
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20/07/2025
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Classic Fine Foods Vietnam - Thực Phẩm Ngon Cổ Điển
Job Benefit
- Laptop
- Insurance
- Travel opportunities
- Allowances
- Health checkup
- Training & Development
- Salary review
- Annual Leave
Job Description
Sales & Account Management
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Meet monthly sales and profit targets.
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Visit at least 15 customers per week including hotels, restaurants, cafes, and food processors.
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Develop new customers and grow existing accounts.
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Build strong, long-term relationships with key contacts (chefs, purchasing, F&B managers, general managers).
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Proactively follow up by email and digital platforms to ensure customer satisfaction.
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Introduce CFF products and solutions, understand customer needs, and close deals.
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Fill in tender lists, prepare quotations, and manage customer orders.
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Support customer service with accurate order handling and delivery coordination.
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Handle customer complaints about product quality, delivery, etc.
CRM & Reporting
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Maintain accurate customer records and updates on digital CRM platforms.
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Monitor competitors and customer feedback, compile and analyze data.
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Prepare and submit reports on time as requested by management.
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Be proactive and organized, using Excel and reporting tools for tracking sales and performance.
Debt Collection Support
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Assist accounting to collect outstanding payments (only when customers have paid off).
Prospection & Business Development
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Engage in active prospection by phone, in-person visits, and networking.
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Present and promote new products effectively to potential clients.
Event Participation
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Join and interact with customers at all events related to brand promotions.
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Be prepared to attend evening events with suppliers and customers when necessary.
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During trade visits in the market, ensure supplier agenda and objectives are supported and followed.
Job Requirement
• University’s degree in Business, Marketing, or related fields.
• Proven experience in Horeca sales or key account management in the food industry.
• Excellent knowledge of MS Office, especially Excel.
• Proactive, motivated, dynamic, with strong communication and negotiation abilities.
• Fast learner with a passion for sales and the ability to deliver engaging presentations.
• Good understanding of marketing, prospecting, and client relationship management
• Dynamic, proactive, and motivated.