IT HELP DESK INTERN
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Ho Chi Minh (District 7)
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Student / Internship
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Freelance
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College
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No Experience
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Negotiable
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IT - Software, IT - Hardware / Network
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02/02/2025
Job Benefit
- Laptop
- Training & Development
Job Description
- Support in the management and maintenance of corporate assets.
- Support to manage & update corporate systems, user account management, and IT Asset management.
- Diagnosing user faults e.g login issues, profile faults, permission errors, etc.
- Creation of new user accounts, including MS 365, SharePoint, Power BI Workplace.
- Working with vendors directly to get warranty support for a broken device.
- Provisioning working laptops/equipment and de-provisioning them.
- Support to liaise with external services support to resolve issues as required.
Job Requirement
- Working location in Tan Thuan EPZ, District 7.
- Hard-working and able to work independently and under pressure.
- Has a strong desire to learn and is receptive to others' ideas
- Knowledge of relevant IT fields (Network, Microsoft, Office 365, SharePoint, Exchange, infrastructure …)
- Understanding of core technologies used, including Operation system (Windows 10/11); DC, AD, IP, DNS, DHCP, Group Policy, Wireless; ISP, Internet, Leased line, Network device.
- Detail-oriented and efficient teamwork.
- Good in fault-finding and diagnostic skills.